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Data Protection
We adhere to the guidelines specified under the "Data
Protection Act 1998" full details available on request.
Returns Policy
Goods purchased from us are custom made for you and
therefore we can only accept a return if the goods are faulty or
substandard. We have a 14 day money back system, so you can shop
with full confidence in the quality.
If you do have to return goods for any reason, please print and
complete the form below and return it with your goods to the address
at the bottom of the page.
Please note - This guarantee is only valid if complete proof of
purchase and the original packaging and documents are returned with
the product. We also suggest all goods are returned by recorded
delivery, as we cannot be responsible for any goods lost in transit.
To
return goods please make sure the following items have been attached:
1) A completed Returns Form - download
here in PDF format
2) All original packaging and documents
3) The original receipt (please keep a photocopy for your records)
4) The collar
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